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Shipping and Returns
U.S. Shipping Cut Off Times
- Orders received before 1:00 PM PST Monday through Friday will ship that same day or on your requested future shipping date. There are a few exceptions indicated when you are selecting a delivery date.
- Orders received after 1:00 PM PST unless otherwise stated will ship the following business day.
- Orders placed after the shipping cut-offs may still arrive on time, depending on your delivery location. You will be presented with a calendar as you select each gift and recipient; this calendar will give you an exact delivery date for that location.
- We will deliver your order by the time promised, using the most effective delivery services available. Adverse conditions can sometimes affect holiday shipments, we may need to ship your order early to guarantee on-time delivery.
U.S. Shipping Methods
| Method | Cost | Delivery Times |
|---|---|---|
| Standard Shipping Within 5 Business Days |
Standard shipping charge appears under the price for each gift |
Guaranteed to arrive within 5 business days after your order is shipped. If shipping to a Business address- Monday through Friday during normal business hours. If shipping to a Residential Address- Monday through Friday 9am -7pm. |
| 3 Business Day Within 3 Business Days |
$9.95 per item + standard shipping charge |
Delivery to business within business hours and to residences by 7pm. |
| 2 Business Day Within 2 Business Days |
$14.95 per item + standard shipping charge |
Delivery to business within business hours and to residences by 7pm. |
| Standard Overnight * | $27.95 per item + standard shipping charge |
by next business day |
| Saturday Delivery * | $34.95 per item + standard shipping charge |
Delivery by Noon to most U.S. addresses. Order must be placed before 1 pm PST on Friday. |
| Alaska/Hawaii | $19.95 per item + standard shipping charge |
Delivery within 3 Business Days. |
* This delivery service may not be available in all areas.
*** We cannot ship to APO - FPO Boxes or foreign addresses. We cannot express ship to PO Boxes, APO - FPO Boxes or foreign addresses. Wine, fruit, wreaths and cookie gifts cannot be shipped to PO Boxes, APO - FPO Boxes or foreign addresses.
U.S. Wine States
Many of our gift baskets contain wine. There are some states where local laws prohibit us from shipping.
Here is a list of the states that we can ship wine to:
AL, AK, AZ, CA, CT, DE, DC, FL, HI, ID, IL, IN, IA, LA, MD, MN, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OR, PA, RI, SC, VA, WA, WV, WI and WY
AR, CO, GA, KS, KY, ME, MA, MI, NY, OH, OK, TN, TX and VT allow us to ship the following select wines:
Barrel Hoops, Blakemore, Briar Creek Cellars, Bricklane, Callister Cellars, Cliffside, Crossridge Peak, Eastpoint, Edenbrook Vineyards, Hobson Estate, Houdini, Kiarna Sparkling, Kiarna Vineyards, Little Lake Cellars, Rock Falls, Steeplechase, Talaria, Vintners Path, Viti Della Terra and Windwhistle
International Delivery
Wine Country Gift Baskets® delivers to all 50 United States. We cannot ship to APO - FPO Boxes or foreign addresses. We can ship to our friends in Hawaii and Alaska, but please add $19.95 to the listed shipping price.
Shipments to Canada
We now ship selected baskets to Canada using FedEx delivery service from our Canadian warehouse in Kelowna, BC. You will find a good selection of gourmet food and Canadian wine gift baskets by clicking on the Canadian flag link at the bottom of every page.
| Canadian Economy Shipping | Canadian Standard Overnight* |
|---|---|
| Within 2-3 Business Days | Next Business Day |
| Standard shipping charge | $30 per item + standard shipping charge |
| Delivery to business within business hours and to residences by 7pm. | Delivery to business within business hours and to residences by 7pm. |
* This delivery service may not be available in all areas.
Delivery Service Delays
If you live in an area experiencing an unexpected service delay (severe weather, natural disasters, unscheduled events, etc.) please add an additional 1 to 2 days to the estimated delivery date of your order.
Easy Returns
You may return new, unopened items sold and fulfilled by Wine Country Gift Baskets within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging. Please contact us at (800) 394-0394 for complete instructions on how to return a product to us.
